Abbreviated Library Directory	DUMCL Facts and Figures	Hours and Telephone Numbers
Circulation Services Borrowing Policies Fines TRLN Borrowing Privileges Campus-wide Borrowers Card MCL Borrower's Card	Database Access Online Catalog Ovid Databases Other Databases Options for Remote Access	Directions & Maps Virtual Tour Jobs @ DUMCL
Computer/Equipment Resources	DUMCL Newsletter	Document Delivery/Interlibrary Loan
Electronic Resources Full Text Electronic Journals Electronic Books Electronic Reserves Clinical Tools Library Accounts	Public Services Mediated Search Requests Tours and Orientations Frequently Asked Questions Instruction and Consultation User Privileges	Self-service Photocopiers/Printers Services for Off-Campus Personnel Collections Computer Access Restrictions

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• Borrowing Policies
  Books - 4 weeks with two renewals. History - 4 weeks with one renewal.
  Audiovisuals - 1 week with two renewals.
  Unbound journals - 2 hours. No renewals.
  Bound journals - 1 day. No renewals.

  For book renewals, patrons are reminded to call (919) 660-1100 anytime during Library hours, up until 15 minutes before closing.

  Holds may be placed on materials which are signed out.

• Fines
  Books and Audiovisuals - 50 cents a day.
  Journals - $1.00 per hour. No grace period.
  Reserves or noncirculating items - 50 cents per hour. No grace period.

  There is a three-day grace period for books and audiovisuals. If not returned within the grace period, fines accrue from the due date. Failure to return materials or pay fees may result in suspension of privileges.

• TRLN Borrowing Privileges
  Your Duke University ID card permits borrowing of books at UNC, NCCU and NCSU.

• Campus-wide Borrower's Card
  For library users not currently affiliated with the University. $100 annual fee. Available at the Library's Circulation Desk. Various restrictions may apply.

• Medical Center Library Borrower's Card
  For Duke University alumni who reside in the continental United States. $35 annual fee. Card is not valid for use at other Duke libraries.

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• Fee-based, in-house photocopying and/or document delivery for DUMC faculty, staff, and students. If you are too busy to photocopy materials or need items not available at Duke, this service can help you.

  To batch journal article requests from PubMed, you must use our Loansome Doc System to eliminate entering citation information manually. Requests from users not affiliated with Duke University must be processed through our Loansome Doc System.

  Books/Audiovisuals

  Available from a non-Duke library - $5 each. Please request these using the Document Delivery/Interlibrary Loan system.

  Any charges over $5 will be authorized by requestor before processing the order.

  Available exclusively from Duke Off-Site Stacks (LSC) or another Duke library - FREE. Please request these through the library catalog.

  
  Users not affiliated with Duke University must request books through Interlibrary Loan services at their local libraries.

  Articles

  Rates per request for individuals affiliated with Duke University

  Available in the Medical Center Library stacks or online - $5 per article

  Available exclusively from Duke Off-Site Stacks (LSC) or another Duke library - FREE

  Not available at Duke - $11 per article plus copyright fees or additional charges.

  Any charges over $11 will be billed to the requestor once we have been authorized to process the order.

  Articles over 30 pages: Additional 10 cents per page

  Rush: Additional $3.00

  Rates per request for individuals not affiliated with Duke University
  Requests from users not affiliated with Duke University will only be filled from Duke collections.

  In-state (NC): $8.00

  Out-of-state: $11.00

  Rush: Additional $5.00

  Rates per request for Corporate and For-Profit Institutions
  Requests from Corporate and For-Profit Institutions will only be filled from Duke collections.

  In-state (NC): $20.00

  Out-of-state: $20.00

  Rush: Additional $5.00

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Self-service photocopiers are located on the Mezzanine and First Stack levels. All machines allow users to copy using their own individual copy cards. Personal cards may be purchased with cash from a vending machine on the Entrance Level. Bulk copy cards are available for purchase from Library Administration, located in Room 103 on the Lower Level. Some machines also accept FLEX cards and cash.

• Duke faculty, staff, and students - 7 cents per copy
• Non-Duke users/Commercial vendors - 12 cents per copy

  Printing: A copy card (purchased from the Library) is required for printing at all computer workstations.

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• Ask a Librarian - In person; email (mclref@mc.duke.edu); IM (dukemclref); text by cell phone

• Database Search Requests (performed by Library staff)

  Duke-affiliated Personnel - $30 (up to 1 hr. minimum)
  Local Health Professionals - $40 (up to 1 hr. minimum)
  Patients/Consumers - $40 (up to 1 hr. minimum)
  Commercial/non-Duke Personnel - Please call Megan von Isenburg, Associate Director - Information Services, at (919) 660-1131 to inquire about availability of services.

  Additional fees apply for time overages and for printing and/or emailing more than 150 citations.
  For more information, call 660-1100.

  Faxing Fees
  Local phone numbers - $5.00
  Long distance phone numbers - $8.00
  Maximum number of pages: 25

  Search requests may be submitted in person, by phone, or via the Website at http:/www.mclibrary.duke.edu/services/srchform.

• Tours and Orientations - Call 660-1100 for more information.

• Frequently Asked Questions- http://www.mclibrary.duke.edu/about/faq.html

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• Online Catalog - Access to library collections at Duke, including comprehensive journal information.

• Ovid Databases - Access to Books@Ovid, Journals@Ovid Full Text, MEDLINE, and PreMEDLINE.

  Ovid Web Gateway - Access via the Website at http://www.mclibrary.duke.edu/ovidweb/ovidweb.cgi. An individual account is NOT required for Generic Access, but users must connect from a Duke IP address and will not be able to permanently save search strategies. Personal Accounts are available for Duke faculty, graduate students, and DUMC/DUHS staff and students ONLY. Contact 660-1100 for registration information and help with passwords.

• Other Databases

  Consumer Health: Health Source - Consumer Edition and MedlinePlus

  Citation Databases: ISI Web of Science

  EBM: ACP Journal Club and Cochrane Library

  Grants: Community of Science (COS) and IRIS

  MEDLINE: PubMed

  Nursing: EBSCOhost CINAHL (Nursing & Allied Health)

  Point of Care: DynaMed

  Access these databases and others via the Website at http://www.mclibrary.duke.edu/databases.

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If you want to access information which is restricted to the Duke network, you will need to use the proxy server or a Virtual Private Network (VPN) client.

You may be able to access some of our resources via the Duke EZProxy, which allows you to use your Duke NetID from off-campus without having to download any software. If a resource is available via EZProxy, a pop-up window will ask for your Duke NetID and password when you click on the resource. If not, you will need to download the appropriate VPN client for access.

• VPN Duke Health System - Provides remote secure access from home or other non-Duke locations to restricted health system information and IP-restricted databases, electronic journals, textbooks, and other resources. Includes access to Micromedex.

• Virtual PIN for Duke University Health System - Provides remote secure access from home to restricted information from the Duke University Health System and access to electronic journals and databases. Includes access to Micromedex. Requires installation of the Citrix Virtual PIN Web Client.

• DHTS Help Desk: (919) 684-2243

• VPN Duke University - Provides remote secure access from home or other non-Duke locations to IP-restricted databases, electronic journals, textbooks, and other resources. Does not include access to Micromedex.

• OIT Help Desk: (919) 684-2200

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• The Library offers a variety of educational opportunities including Web-based tutorials and customized individual and group sessions for PubMed, Ovid MEDLINE, CINAHL, EBM, Library Orientation, Health Statistics Sources, RSS, EndNote, RefWorks, Mobile Devices, and Clinical Tools.
  
• Request Training
• Call for more information or see the Web page at http://www.mclibrary.duke.edu/training.

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• Audiovisual Equipment/Viewing Area - First Stack Level
  
• Computer Classroom (Rm 104, Lower Level) - 16 Gateway PCs, application software, Internet and database access. To schedule the Classroom, call 660-1158, or use the Web form at http://www.mclibrary.duke.edu/services/mlec/mlecform. To view the current Classroom schedule, click here.
  
• Mezzanine Level - Networked PCs, application software, Internet and database access. Requires a Duke Medicine computer ID and password.
  
• Multimedia Studio (First Stack Level, Rm 321) - Dell PC, scanner, DVD drive, USB ports, CD recordable/rewritable drive, and application software. See http://www.mclibrary.duke.edu/services/multimediastudio for more information.
• Online Catalog Terminals - Entrance Level, Mezzanine Level, and First Stack Level.
  
• PIN Workstations - Mezzanine Level and First Stack Level (Rm 320).
• Entrance Level - Networked PCs for general use, application software, Internet and database access. No ID and password required.
• Scanning Station (Mezzanine Level) - Flatbed with trays for slides and photographs; CD-RW, floppy, and zip disk drives; two USB ports. Requires a Duke Medicine computer ID and password.
• Wireless Access (All Levels) - Duke Users; Guest Users

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Mezzanine Level and in the Computer Classroom (Rm 104, Lower Level)

• Limited to research, clinical work, and educational activities
• Require a login using your Duke Medicine computer ID and password. This Windows Active Directory ID and password is the one you usually use to login to your regular computer workstation or laptop. If you are not sure what this is, call the DHTS Help Desk at 684-2243 or talk to the Systems Administrator in your department.

First Stack Level

• No login required
• Limited to “quick look-up” of books and journals with a 15-minute time restriction

General computer workstations are available on the Entrance Level.

• No login required
• Available to the general public and those without Duke Medicine computer IDs
• May be used for general Internet access, e-mail, and other computer uses
• Time limits may apply if others are waiting

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• Medical Student Book Exchange - Mezzanine Level
• Reserves - Mezzanine Level
• History of Medicine - Lower Level
• Engel Books (leisure reading) - Lower Level
• Books (circulating) - First Stack Level
• Current Journals - First Stack Level
• Bound Journals (A-Z) - First Stack Level
• Reference - First Stack Level

• Medical Center Archives
  1408-A Christian Avenue
  Durham, NC 27705

  Collections include administrative records of Duke University Medical Center departments and personal papers of individuals affiliated with Duke University Medical Center, the Duke University Health System, School of Medicine (including the Allied Health Educational Programs, and Area Health Education Center Program), and the School of Nursing.

• Off-Site Stacks
  Duke Library Service Center (LSC)
  5 Anson St.
  Durham, NC 27703

  Most books published before 1995 and journals published before 1985 have been stored in the Duke Library Service Center, located off Briggs Ave. Please refer to Document Delivery/Interlibrary Loan for more information about retrieving these items.

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• Access Services, 660-1100

• Acquisitions
  see Collection Development Services

  Administration, 660-1150, fax 681-7599

  Patricia Thibodeau, Associate Dean for Library Services
  thibo001@mc.duke.edu

  Rick Peterson, Deputy Director
  peter073@mc.duke.edu
  

  Archives, 383-2653

  Russell Koonts, Director and Archivist
  koont004@mc.duke.edu

  Audiovisuals

  see Public Services

  Cataloging and Bibliographic Services, 660-1120

  Charlie Lackey, Asst. Director
  lacke003@mc.duke.edu

  Circulation Services, 660-1100

  Elizabeth Berney, Library Service Desk Manager
  berne003@mc.duke.edu

  Louis Wiethe, Document Delivery/ILL Manager
  wieth002@mc.duke.edu

  Collection Development Services

  Karen Grigg, Assoc. Director
  grigg012@mc.duke.edu
  660-1122

  Computer Classroom, 660-1158
  

  Document Delivery/Interlibrary Loan Service, 660-1100

  Fax, 684-5906 (Main); 684-5906 (ILL); 681-7599 (Administration)

  Gifts, 660-1122

  History of Medicine, 660-1144

  Suzanne Porter, Curator
  porte004@mc.duke.edu

  Information Technology Services, 660-1195

  Sally Wardell, Asst. Director
  warde001@mc.duke.edu
  

  Interlibrary Loan, 660-1100, fax 684-5906
  

  Journal Services, 660-1140

  Emma Cryer, Electronic Resources and Serials Manager
  emma.cryer@duke.edu
  

  Marketing and Publications, 660-1127

  Beverly Murphy, Asst. Director
  murph005@mc.duke.edu
  

  MEDLINE

  see Public Services

  Medical Library Education Center (MLEC)

  see Computer Classroom

  Public Services, 660-1100, fax 684-5906

  Connie Schardt, Assoc. Director - Education Services
  schar005@mc.duke.edu
  660-1124

  Megan von Isenburg, Assoc. Director - Information Services
  vonis001@mc.duke.edu
  660-1131

  Reference Services, 660-1100

  Reserve Collection

  see Circulation Services

  Stacks Services, 660-1114
  

  Website, 660-1127

  Beverly Murphy, DUMCL Webmaster
  murph005@mc.duke.edu