What Is Loansome Doc?	Registration - NLM	Registration - Medical Center Library
Delivery Options	Billing	Using Loansome Doc in PubMed
Checking Request Status	Request Limits	Copyright
Turn-Around Time	Fees	Clinical Emergency Requests
Canceling a Request	More Information	Contact Us

What Is Loansome Doc?

Loansome Doc is a document delivery system for biomedical journal articles in PubMed, the searching interface for resources such as the National Library of Medicine's (NLM's) MEDLINE database. You may select journal citations from a PubMed search and tag them for ordering the full-text articles using Loansome Doc. This eliminates entering citation information manually. Your request will be routed by NLM to the Duke University Medical Center Library. For Duke personnel, we will respond to requests by either filling them locally at Duke or referring them to another library that owns the title. Requests from users not affiliated with Duke University will only be filled from Duke collections. Articles will be sent to you via email.

The Loansome Doc service is provided by the Library for students, faculty, and staff affiliated with Duke University, Duke University Health System personnel, Duke University alumni, health care professionals not affiliated with an academic medical library, and the general public in the United States.

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Registering for Lonesome Doc at NLM

PubMed users must register with NLM to order articles via Loansome Doc. Arrangements must also be made with the Duke University Medical Center Library for provision of these services.

1. Go to https://docline.gov/loansome/login.cfm
2. Select Sign Up.
3. In the Find a Library box, select United States and North Carolina.
4. In the Search for Libraries box, scroll down to find Duke University Medical Center Library.
5. For User Identification, select the category that best describes you.
6. Read the "Terms of Use," check the box that indicates you have read and understand the Loansome Doc policies and procedures, and then select Accept.
7. Complete all registration information including name, email and mailing addresses, etc
8. Create a password.
9. In the Delivery Method box at the bottom, you must select email as your preference for article delivery.
10. Select Continue.
11. Review your account information, edit if needed, and then log out.

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Registering for a Medical Center Library Account

After you have registered for a Loansome Doc account at NLM, you must register for a document delivery account with the Duke University Medical Center Library.

Follow the instructions for first time users at http://illiad.mclibrary.duke.edu/

Your username in our system must match the email address you listed in your Loansome Doc registration at NLM. If you already have a Medical Center Library account, you must create a new one to match the user names.

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Delivery Options

To use Loansome Doc with the Duke University Medical Center Library, you must select "email" while registering for accounts at NLM and the Medical Center Library.

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Billing

Patrons will be billed for materials that are delivered electronically. Duke departments and patrons may pay the bill with a credit card by faxing or mailing the invoice with the credit card information, which will be destroyed once the charge is made.

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Using Lonesome Doc in PubMed

1. Perform a search in PubMed.
2. Click the check boxes to the left of the articles you want to order.
3. Select Order from the "Send to" pull down menu. (You may temporarily save your selections by choosing "Clipboard" from the "Send to" pull down menu.)
4. Enter your Email Address and Password on the Loansome Doc order screen.
5. Review your order; deselect articles you do not wish to order.
6. Click the Proceed to Delivery Options button.
7. Review Delivery Options and check the Copyright Compliance box.
8. Click the Continue button.
9. Review your order and then click "Send Order."
10. Your orders are electronically sent to the Duke University Medical Center Library.

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Checking the Status of Your Request

You may view the status of your Loansome Doc request immediately after an order is sent. The request date and number, status of the order and date, title and authors of the article, citation information, and the PubMed ID number (PMID) will display.

Loansome Doc Order Status Key:

• Pending - Not viewed by library
• Pending - Received by library
• Pending - Sent to another library
• Filled
• Could not be filled
• Could not be filled - Request Expired

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Request Limits

The Duke University Medical Center Library reserves the right to limit the number of requests filled to 10 regular, or 5 rush requests per day, per person, for those not affiliated with Duke University. We will make our best effort to fill all requests as quickly as possible.

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Copyright

Requests may be subject to copyright limitations.

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Turn-Around Time

• Requests are normally delivered within 3 days.
• Rush requests are normally delivered within 24 hours.
• Materials ordered from non-Duke libraries may take longer to deliver.

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Fees

Rates per request for individuals affiliated with Duke University

• Articles from Duke Library collections: $5.00
• Articles from non-Duke libraries: $11.00
• Fees over $11.00 per article will also be billed to the patron after authorization to proceed with the order has been obtained
• Articles over 30 pages: Additional 10 cents per page
• Rush: Additional $3.00

Rates per request for individuals not affiliated with Duke University

• In-state (NC): $8.00
• Out-of-state: $11.00
• Rush: Additional $5.00

Rates per request for Corporate and For-Profit Institutions

• In-state (NC): $20.00
• Out-of-state: $20.00
• Rush: Additional $5.00

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Clinical Emergency Requests

To request an article for a clinical emergency, please call our Library Service Desk at (919) 660-1100, in addition to placing the request in the Loansome Doc system. Clinical emergency requests require immediate attention by our Library staff, so please be sure these requests are for actual clinical emergencies.

During normal business hours (Monday - Friday, 8:00 am - 5:00 pm), we will deliver clinical emergency requests entered in Loansome Doc via email. On weekdays after 5:00 pm and on weekends, it may be necessary to deliver requests via fax.

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Canceling a Request

To cancel a request, call the Library Service Desk at (919) 660-1100. In some instances, it may not be possible to cancel a request already in the system. If the request has already been processed or filled, charges will be assessed.

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More Information

Additional information about Loansome Doc is available on the National Library of Medicine's Website at http://www.nlm.nih.gov/pubs/factsheets/loansome_doc.html

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Contact Us

If you need assistance in registering for Loansome Doc, or if you have other questions about document delivery from the Duke University Medical Center Library, please call our Library Service Desk at (919) 660-1100.

You may also contact:

Louis Wiethe
Document Delivery and Interlibrary Loan Manager
Phone: (919) 660-1179
Email: wieth002@mc.duke.edu